Enterprise Applications
News
Google Cloud brings its search smarts to retail customers
The new managed Retail Search service from Google Cloud wants to help digital retailers solve the dreaded search abandonment problem.
Feature
10 top HCM software tools and how to choose
HCM software is a suite of tools that helps organizations recruit, hire, develop, pay, manage, and retain employees. Here’s how to choose the best HCM software for your needs.
Interview
South Africa’s Discovery drives customer loyalty via RPA, APIs
CIO Nadira Misthry explains how Discovery’s Vitality medical aids rewards programme is leveraging emerging technologies to improve customer experience, better integrate with partners, and update their systems.
News Analysis
Russians want to replace SAP with homegrown solutions
Russian corporations believe they can replace software from Western vendors such as SAP with solutions they have developed themselves. Meanwhile, thousands of IT specialists are leaving the country, and Ukraine asks SAP to end support for its software in Russia.
News
Celonis beefs up its Power BI process mining capabilities
To improve its process mining offering on Microsoft Power Platform, Celonis has acquired Process Analytics Factory, developer of PAFnow
News
Microsoft adopts RISE with SAP for internal migration to S/4HANA
After moving its SAP systems to the Azure cloud in 2021, Microsoft is putting SAP in charge of its migration to S/4HANA by signing up for the RISE single-SLA offering.
News
ServiceNow’s San Diego release focuses on personalization and automation
The latest revision of the Now workflow automation platform introduces a new Automation Engine and a customizable user interface, Next Experience.
News
Google's Contact Center AI Platform aims to optimize customer service
Google is extending its Contact Center AI (CCAI) service to allow enterprises to integrate their contact center data with their CRM (customer relationship management) applications in order to optimize and enhance customer service.
News
IFS, Bearing Point launch services joint venture Arcwide
Cloud ERP provider IFS and Dutch consulting firm Bearing Point are launching a new company, Arcwide, to capitalize on the growing demand for technology services.
News
ROI expected to boost enterprise spending on RPA
Pandemic-induced demand for automation will fuel the market for RPA (robotic process automation) software to $22 billion in 2025, according to Forrester, but growth will flatten as a broader mix of automation technology it calls "automation fabric" is adopted.
News
Sourcemap expands to meet demand for supply chain management
The software startup is tapping a VC cash infusion to expand into Europe and further develop its suite of supply chain management (SCM) applications.
Interview
How Blackwoods handled its CIO’s health crisis in the midst of a digital transformation
CIO Claudio Salinas was diagnosed with blood cancer in the midst of both a major platform transformation effort and the scramble to adapt to the pandemic. Here’s how he and his team stayed on course at the Australian retailer.
Feature
Supply chain analytics: 3 success stories
With supply chain disruptions ongoing, organizations are leaning on analytics to glean insights into their supply chains and operations, as these three supply chain analytics examples attest.
Feature
10 most powerful ERP vendors today
The cloud and digital strategies are blurring traditional enterprise software category lines, shaking up the enterprise resource planning (ERP) market.
News
8 keys to a successful BI strategy
BI success requires more than just a strong technology platform. It takes laser focus on processes and personnel — and a business-first approach to gaining insights from data.
News
Oracle Fusion Cloud updates logistics apps for enterprise supply chain
Oracle has added new features to its Supply Chain & Manufacturing (SCM) cloud suite to handle global supply chain issues and increase efficiency of operations.
Feature
The HP-Autonomy lawsuit: Timeline of an M&A disaster
When Hewlett Packard bought knowledge management software firm Autonomy, it didn’t realize it was buying into a multibillion accounting cover-up. Shareholders sued HP, and HP sued Autonomy CEO Mike Lynch. Here’s how it played out over the decades.
News
IBM to offer cloud hosting for S/4HANA
SAP has named IBM its first “premium supplier” for Rise with SAP, allowing it to host S/4HANA in the IBM Cloud as part of an all-in-one offering with IBM’s consulting services.
Feature
Top 15 PLM vendors
From design to service and beyond, product lifecycle management (PLM) suites and platforms help coordinate the work of developing, maintaining, and improving products of all stripes.
Building IT Relationships
A tsunami of IT project disasters is on the horizon
No garden-variety ‘over budget and behind schedule’ project failures here. We’re talking spectacular failures that disrupt supply chains, delay the reporting of financials, and blow up the careers of seemingly competent executives.
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