IDG
Interview
South Africa’s Discovery drives customer loyalty via RPA, APIs
CIO Nadira Misthry explains how Discovery’s Vitality medical aids rewards programme is leveraging emerging technologies to improve customer experience, better integrate with partners, and update their systems.
Interview
How Toronto’s airport modernized its IT operations by changing the vendor relationship
GTAA CIO Martin Boyer moved away from the traditional order-taker relationship to give Wipro both execution autonomy and an incentive to be efficient.Feature
How Australia’s Trade Ledger built its cloud-based software
Lending software-as-a-service provider Trade Ledger shares lessons learned in using a microservices architecture to build its cloud application.
Interview
Data analytics takes flight at Air Canada
Safety is the first and last priority for the airline, which has embarked on a data transformation to ensure safety data can be pushed everywhere it’s needed, in whatever form best suits its staff.
Interview
CIO Profile: Archie Jackson on how building teams is like parenting
From his beginnings fault-finding with printers to his current role leading IT, security, and special projects at a consulting firm, Jackson’s focus has been staying connected with technology.
Interview
How Blackwoods handled its CIO’s health crisis in the midst of a digital transformation
CIO Claudio Salinas was diagnosed with blood cancer in the midst of both a major platform transformation effort and the scramble to adapt to the pandemic. Here’s how he and his team stayed on course at the Australian retailer.
Interview
How Sherif Sheta leads IT to keep Canada on life sciences’ cutting edge
Culture is key to IT success, says the CIO of the Toronto-based Centre for Commercialization of Regenerative Medicine (CCRM).
Interview
How Intuition CIO Kevin Sweeney juggles IT stability and need for change
Kevin Sweeney, CIO of Dublin-based, global e-learning and corporate knowledge-sharing company Intuition, shares tips and techniques for executives in charge of keeping information flowing smoothly across organizations in constant flux.
Feature
How Walmart’s Indian IT team used AI to predict customer preferences
Walmart Global Tech India developed applications to improve customer satisfaction and employee efficiency during the pandemic.
Feature
8 enterprise cloud strategy trends for 2022
Cloud adopters are shifting tactics to take advantage of fresh concepts and approaches. Here’s what you can expect to see this year.
Feature
Top 12 ITSM tools
IT service management has evolved into a key function for keeping the enterprise humming. These platforms can help you track and hone service workflows.
Feature
Enterprise architecture in the agile era: Less policing, more coaching
Who says EA is too rigid for transformation? Modern agile enterprise architects start small, deliver value quickly, and collaborate with product teams.
Feature
10 IT resolutions for 2022
IT leaders share their visions on how they hope to transform their teams, their organizations, and themselves in the new year.
Opinion
11 lies CIOs will tell themselves in 2022
Self-deception thy role is chief information officer. Here’s what you’re likely to be fooling yourself about the year ahead.
Feature
7 enterprise architecture mistakes to avoid
Disruptive times require resilient, forward-looking enterprise architecture. Don’t let a faulty framework ruin your organization’s ability to meet current and future objectives.
Feature
CIOs spell out top tech priorities for 2022
AI and automation will take center stage, as cloud and collaboration continue to impact IT agendas — and IT leaders keep apprised of disprupive technologies on the horizon.
Feature
6 AIOps hurdles to overcome
AIOps promises to help companies intelligently manage IT operations, but the road there isn’t always smooth.
Feature
IT leaders’ top 15 takeaways from 2021
After another tumultuous year, CIOs list the big lessons they learned and how they shape what’s ahead.
Feature
Top 15 API management platforms
Enterprises are increasingly dependent on APIs as part of their data (and revenue) strategies. API managers can help you design, secure, and monitor these vital interfaces to your data.
Feature
7 mistakes to avoid with low-code deployments
Enterprises are ramping up ‘citizen developer’ efforts to digitize and automate business processes but use of low-code and no-code tools comes with caveats.
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Sponsored By Dell Technologies and Intel®
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Sponsored By Fairfax County Economic Development Authority
